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Frequently Asked Order Returns and Cancellations Question

How do I make an order change or cancellation?

After completing your purchase, we will send you a confirmation email with all the details to the address that you provided during the checkout process. It’s not possible to make any amendments to the order after this time after the order has been placed.


If you wish to cancel an order, please get in touch with the consumer support team within within 24 hours of placing the initial order. You can contact us at 00800-44427661 or Service.Europe@gibson.com.
We work hard to ship orders as fast as possible, so it may not always be possible to cancel an order.


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